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It is often believed that successful cities depend on efficient public transportation working in conjunction with other sustainable travel options. Among the sustainable travel options, local taxi services tops the list. It is an individual, mostly door-to-door micro transit service, offered to the extremely busy public of the city predominantly at a local level. By the very nature of their service, a local taxi is an essential part of urban mobility puzzle.
The Evolution of the Industry
The industry has a long history and has been around since the 1600's when the horse and buggy were used to transport individuals in Paris. Mainly, taxis were invented to provide easy travel solutions to the working class people who either had limited transportation options or a need to ride in style without having to drive it themselves. Although the concept of the taxi originated in the 1600s, it wasn't until the later 1800 and early 1900 that the trend carried over to the US and other countries. However, majorly the trend gained ground only after the mass development of the automobile sector and when people started to see an opportunity to loan-out automobiles to create competition for the horse and buggy industry, in which they ultimately succeeded.
An interesting fact is that the first local taxi that came in the market was battery-operated, in which the batteries weighed around 800 pounds.
Need for Local Taxi Services
Taxi transportation is important not only because of its last mile service provision facility, but it also forms the complementary public transportation and an alternative to private cars. Further, keeping in mind the busy lifestyles of people and increased traffic on the road, Taxi transportation also provides the missing link between mass public transport and end-destination.
Today, no metropolis can be imagined without a taxi system. Though personal vehicles are always considered as the best mode for the point-to-point connectivity as they provide comfort and flexibility, they come with the hassle of ownership cost, congestion, toll fees, non-availability of parking and high parking fees. This is not the case with the local taxis. Hence, the service has a lot of scope in the market since it meets the day-to-day transportation needs of the customers.
There are companies which allow its users to book the local taxis through their website and mobile application and help solve their transportation and commuting need to a large extent. The system has evolved beyond imagination. People can book a cab anytime of the day, any place and that too in a jiffy, using their smart phones. Mobile Apps have revolutionized the way taxi services are being consumed.
Road transportation is an integral ingredient of urban life and the Internet has forever altered the dynamics of taxi travel. To travel within a city, you have the options of hiring 'For Hire' taxi from the curbside, making reservations on the telephone or on the internet. Besides, there is a choice of travelling by publicly licensed taxi, private tourist taxi or taxi affiliated to taxi aggregators who can provide cool app based functionalities. But, at the end, every rider looks for certain basic and essential qualities in local taxi services.
Safe Travel:
A safe journey should invariably top the list of critical factors that a customer should weigh up. After all, his focus is on arriving at his destination, not at the nearest hospital. The track record of the taxi service, the age of the taxi fleet and the experience of the pool of drivers are all indicators of the importance attached to safe travel by the taxi company.
Of course, this data accumulation and assessment is not possible if you are hiring a cruising taxi, but these taxis are regulated by local Government that prescribes an upper limit on the age of the vehicle being plied and suspends licences of drivers for offences including those that are not related Local Taxi-Cab service to traffic violations - discourteous behaviour, fare refusals, etc.
Reliability:
Taxi travel becomes a handy service during an emergency or when the time of arrival at the destination is of the high essence. Reliability of the service, therefore, becomes critical. The taxicab should arrive at the designated pickup point on schedule and reach the destination on time. Whatever be the hour, whatever be the weather, a 24-hour taxi service should deliver a vehicle for the customer.
Speed:
For any customer, reaching to his destination on time is hardly to be emphasized. Whether it is a head honcho's conference, a wedding ceremony, to board an International flight or a special date, the customer should not be embarrassed or for that matter, put to a loss, by late arrival.
Comprehensive knowledge of the local terrain and topography and sublime driving skills are the attributes of professional & experienced drivers. These drivers have an innate ability to manoeuvre their taxis through congested roads without violating traffic rules, without indulging in a rash or negligent driving and without compromising on passenger comfort. With advanced app facilities, the app also tells you the ideal time to start a journey so you can reach on time without any hassles, factoring in the traffic, weather and special conditions like festival time etc.
Fleet:
Today, the taxi riders want the power to choose between a hatchback, a sedan, an SUV, an MUV, a limousine or what have you!
Of course, the class of car required would also depend on the number of travellers. The writing is on the wall for every taxi company. Customers will not be prepared to compromise on their demands, so the fleet composition should cater to every class of customer. Whether the requirement is limited comfort with the economy or a luxurious ride, the taxi company should have the resources to satisfy the customer.
Driving your car on a long-distance journey can be extremely tedious and nerve wrecking, at the same time. From pain in the back or the feet due to continuous driving, to headaches or eyestrain because of oncoming high beams, there are numerous reasons to opt for a taxi instead. Moreover, there are many cases of accidents due to the car owner being too tired or inexperienced in driving on the highways. In addition, car owners face daily issues with parking, minor dents that require regular visits to the service centre and maddening traffic. With lives becoming hectic, driving should not add to the long list of duties that individuals have to take on for their families, friends or loved ones (unless they love to drive, of course).
The solution to all this lies in an excellent taxi service in town that caters to long-distance travels and eases your troubles infinitely. Although, there are quite a few taxis that are nationally reputed by now, there are numerous local taxi service operators, which provide services at reasonable rates and a fleet of clean cars with professional drivers.
How Do You Choose an Affordable Taxi Service?
• Compare prices online: Make full use of your internet connection while booking a taxi service in your city. Compare the prices of various taxi services and choose the one that best suits your budget.
• Read the reviews from other customers: Always check customer reviews before deciding upon a particular taxi service. Most of the better companies will offer honest reviews and not only the favourable ones. Customer reviews can help you take a well-informed decision regarding your taxi service.
• Check the mileage of the model: Whether you are booking an SUV, a sedan or a hatchback, make sure you enquire about the car's mileage with the service providers. Ask them to send you a mail to keep as a record so that they cannot backtrack on their promises if you are not satisfied later. The better the mileage of your taxi, the cheaper will be your trip. For instance, a hatchback will have lower rates than a luxury sedan or an SUV.
• Do not be embarrassed to bargain: It does not matter if the taxi service is a reputed one and owns hundreds of cars, do not feel hesitant about bargaining with them for the rates. They might give you a concession, and that will save you big bucks.
• Book during discounts: Of course, booking during discounts saves a lot of money. However, do not fall prey to dubious taxi providers without a good reputation in the market. They might create more issues that are simply not worth the money you saved initially.
Booking taxi services at reasonable rates should be a breeze if you follow the above tips. Hit the road with your family for that much-needed vacation and enjoy the countryside by booking an inter-city taxi instead of taking your car.
Founded by 2 NRI's lived in US for 15 years, moved back to India and started ZYPPYS with the whole intention of making Outstation travel easy. These 2 MBA grads are very passionate about outstation taxi business. The founders wanted to make ZYPPYS as customers' first choice when traveling outstation without hassle of driving by themselves. Within a span of nearly 6 months they are into 11 major cities.